Our returns period for online and store purchases is 30 days from the purchase date. We request that you return any damaged or unsatisfactory items to us in their original packaging. The cost of returning unwanted items or exchanging an item is at your own expense, and as we don not offer a collection service currently. We recommended using a tracked postal option when retiring items to us as until we receive the items, they remain your responsibility. Customers should return their order to the address below:

Chapter 1 Living | Food, Unit 6,
Cavan Retail Park,
Dublin Road,
County Cavan,
H12 AK26,
Ireland

The estimated delivery time is 1-3 working days for Ireland and Northern Ireland. The cost of shipping is approximately €6.95 for Ireland and £7.95 for Northern Ireland.

Products on our site are subject to availability and delays may occur that are outside of our control. Consequently, any dates specified for delivery are therefore approximate only.

For any more information please email hello@chapterone.ie

1. Cereals containing gluten – wheat (such as spelt and khorasan wheat), rye, barley, oats
2. Crustaceans e.g. crabs, prawns, lobsters
3. Eggs
4. Fish
5. Peanuts
6. Soybeans
7. Milk
8. Nuts (almonds, hazelnuts, walnuts, cashews, pecan nuts, brazil nuts, pistachio nuts, macademia/Quensland nut) 
9. Celery
10. Mustard
11. Sesame Seeds
12. Sulphur Dioxide and sulphites (at concentrations of more than 10mg/kg or 10mg/L in terms of total sulphur dioxide) 
13. Lupin
14. Molluscs e.g. mussels, oysters, squid, snails